ASPE Compass
Mental Health Support Hotline
ASPE provides access to a mental health consultant and referral services hotline. ASPE Compass is a benefit for all Exchange Participants, including those on the Fulbright U.S. Student Program, during their USDOS program. ASPE Compass is designed to augment the health benefits that are concurrently provided through ASPE.
ASPE Compass Services
- Mental health advice
- Mental health crisis support
- Sexual assault response
- Violent crime response
- Providing advice to Exchange participants
ASPE Compass is a telephonic/virtual support service that is accessible 24 hours a day and is available to provide mental health support to exchange participants in urgent and non-urgent situations, including identification and referral of mental health conditions requiring immediate, in-person medical evaluation and crisis intervention. The medical staff responding to exchange participant calls are trained to handle serious situations such as sexual assault and mental health crises. They can also provide general mental health advice.
ASPE Compass is provided through telemedicine
- Lifetime Maximum benefit is six (6) sessions
- Any additional sessions require medical recommendation, in conjunction with the provider and current ASPE benefits (see ASPE benefits guide*)
$25 Copay for each office visit/telemedicine consultation
- First six (6) provider sessions do not incur a copay
- Co-pays incurred beyond six sessions are billed by the provider to the participant at end of their treatment / prior to the end of their program, not to exceed the plan’s co-pay maximum of $500 per benefit year
- ASPE Outpatient Mental Health Care: Lifetime Maximum benefit is thirty (30) visits*
ASPE Compass Contact Information
Phone: +1-855-302-9087
When contacting ASPE Compass for the first time, please be prepared to provide your full name and date of birth, ID card number, program name (Fulbright U.S. Student Program) and host country. This information will allow their staff to verify your status as a U.S. Fulbright Student grantee with the ASPE Health Benefits Plan.
The information provided by you to TELUS Health Group in the event of an illness, emergency or other personal crisis is considered private. However, it may be responsibly shared within organizations administrating your grant program in their efforts to assist and support you.
Any questions not related to mental health support services – including benefits, claims, coverage – should be directed to International Medical Group (IMG) Customer Service for assistance. The USDOS disclaim any and all liability for ASPE Compass or other third-party services.
